Upload Artwork

Your Branding is important to us! Many items include the option to add a logo and/or text imprint to your promotional products.

We want our products to represent you to their fullest! 


Artwork Details

Imprint, laser and embroidery art files need to be in vector format (non-vector art will require additional lead-time to receive virtuals), Adobe Illustrator (.ai), encapsulated PostScript (.eps) or scalable vector graphic (.svg). Please provide size and PMS color specifications with artwork submission. Digitizing services and set up fees may apply. Creating vector artwork will increase lead time and design time. Accurate re-creation cannot be guaranteed. K's Specialty Merchandise reserves the right to alter a customers' file to deliver a quality product. K's Specialty Merchandise will attempt to match PMS with closest matching thread and may need to alter the artwork to best fit the decoration space or decoration technique.

File Format

Artwork can be accepted from the following programs:

  1. Adobe Illustrator - CC or lower
  2. Photoshop - All EPS, TIFF, JPEG files (layered if possible)
    They must be 600 dpi or higher at 100% of final size or larger.

Please Note: Vector Art is preferred. It provides the best quality and allows images to be resized without loss of sharpness and detail.

If scanned images are used with artwork, they MUST be sent as a separate file scanned at 600 dpi or higher. (If not actual size, scan at a higher resolution. This will prevent loss of quality.)

EMBROIDERY: Wilcom EMD files version 3.5 or earlier preferred. DST files accepted. For digitized files, save as Tajima format with color sequencing.


COMPRESSION: Please use Stuffit or Zip.

WE DO NOT ACCEPT: Gif files, Page layout files such as Quark or Pagemaker, Word processing documents such as MS Word/Power Point, Photocopies or PMT's of photocopies, business cards, letterheads, fax transmissions, etc. (These formats are too low of a quality to ensure you a quality imprint.)

When sending your artwork via E-Mail it is very important that you include the following information.

In the Subject Area:

  • PO# & Customer Service Representative (If Known).

In the Message Area:

  • Company Name, Your Name, Phone Number
  • Item to be Imprinted
  • Name of Program Used to Create Art

PLEASE EMAIL your PURCHASE ORDER and a HARD COPY OF THE ARTWORK for VERIFICATION to your Customer Service Representative!

Please Note: Artwork with tight registration, halftones, screen tints and/or bleeds must be reviewed by our Art Department for approval. Avoid very fine lines, both in type and illustrations.


These items will be printed using a full color process imprint, also known as CMYK printing. Full color process printing uses a combination of four inks that reproduce a wide range of colors at the cost of only four colors. If your branding has very specific color guidelines, please provide them to us as a CMYK breakdown (ex: C10 M50 Y40 K15), or provide a Pantone value the factory can reference. However, we cannot guarantee an exact Pantone match when printing using a full color process. If you have concerns regarding the outcome of your imprint coloration, we can arrange a pre-production sample for you. Additional charges may apply, and pre-production samples may not be available for rush orders. If you would like to request a pre-production sample, please let us know and your Account Manager will contact you with further information. See below for helpful details.

4-Color Process:
Colors must be CMYK. Not all RGB or LAB colors can be rendered in CMYK properly. Therefore, you can make any necessary adjustments before sending your file.
Custom-named colors must be provided as process colors in the swatches palette, not spot colors.
4 color process grays, should be created from black, or they may produce undesired results in CMYK. The percentage must not be below 18%, or it may not print.

Spot Colors:
All colors must be a valid Pantone+ Solid Coated name. (Ex: Pantone XXX C) If not, it will not be recognized, and will be produced from a varied CMYK breakdown that can render undesired results. (Examples of non-compliant names: Pantone XXX a description C, Sky Blue, PMS Green 347, etc.) Soft edge/Transparencies/Layer effects
Soft edges/feathered edges/transparencies get the best results when produced on white substrates.
When these type of effects (including layer effects such as overlay, multiply, etc.) are created in the software (Ex: Adobe Illustrator), they can have undesired results when going into production.

Gradients created from Pantone Solid Coated colors yield undesired results. These may need to be converted to a strictly CMYK breakdown in order for the gradient to be smooth. However, the colors will be altered, and may not look like the Pantone Solid Coated colors originally desired.

QR Codes:

  • $65 in addition to item set-up charge. Each QR code order will be tested and a confirmation video sent.
  • Please note QR codes will not print or scan well on textured, curved or shiny surfaces. Flat, non-glossy product surfaces will work best.
  • QR codes should be at least 1” x 1” in size. Minimum module width is 2 pt.
  • Scalable vector art files such as .eps or .pdf are strongly recommended.
  • Dark ink colors printed on lighter material colors is recommended.
  • We suggest a pre-production proof when printing a QR code so it can be tested using multiple devices and in multiple scenarios (daylight, darker room, etc.) Ability to scan could vary among different devices.
  • We cannot recreate or redraw QR codes. Print-ready art must be submitted.


Changes & Cancellations

Changes to an order in process may be made if customer agrees to any applicable charges incurred and acknowledges delivery date will be extended.

No cancellations are accepted after order has entered into production.

Contact us with any questions or comments. 

Please click the 'Submit Artwork' button only once. Uploading the file may take several minutes depending on the file and size. Clicking 'Submit Artwork' more than once may cause an error message and the 'Art Upload' page will need to be reloaded and the artwork submitted again.


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